Business Solution Officer at TPB Bank

TPB Bank PLC is a Bank that provides competitive financial services to our customers and creates value for our stakeholders through innovative products.

TPB Bank PLC is a Bank, whose vision is “to be the leading bank in

Tanzania in the provision of affordable, accessible and convenient financial services”. As part of effective organizational

development and management of its human capital in an effective way, TPB BANK PLC commits itself towards attaining, retaining and developing the highly capable and qualified workforce for TPB

BANK PLC betterment and the Nation at large.

BUSINESS SOLUTION OFFICER ( 1 POSITION)

TPB Bank PLC seeks to appoint dedicated, self-motivated and highly organized Business Solution Officer (1 position) to join the Directorate of Technology and Operations team. The work station is Dar es Salaam.

DIRECT REPORTING LINE	Chief Manager Business Solution
LOCATION	Head Office
WORK SCHEDULE	As per TPB Bank PLC Staff regulations
DIVISION	ICT
SALARY	Commensurate to the Job Advertised

POSITION OBJECTIVE

To provide readily support for the banks process innovation strategy, and translate business requirements into systems qualities and repeatable design strategies and patterns that enables qualities (i.e. adaptability, scalability, non-reputadiation, reusability). To be responsible for enterprise application integration including defining the opportunities for integration, selecting the tools, specifying the shared data and code resources. To compile or design architectural models of current and proposed systems across the enterprise for use internally and in conjunction with Technology Partners.

KEY RESPONSIBILITIES

Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance TPB systems.
Make recommendations on custom applications which run on SQL, MYSQL, oracle and Sybase databases.
Identify opportunities that can improve efficiency of business processes
Investigate and resolve application functionality related issues and provide first level support and troubleshooting of TPB existing systems, developed on JAVE, JAVE EE, PHP, and .NET
Coordinate application development for multiple projects
Assist in managing and outsource relationship for 3^rd party application development and programming consultants.
Assist network administrator with application installation and testing.
Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements
Analyse data contained in the corporate database and identify data integrity issues with existing and proposed systems and implement solutions
Provides assistance and advice to business users in the effective use of applications and information technology
Provide programming for some in -house IT projects
Provide data base administration in live and test environments
Write technical procedures and documentation for the applications including operations, user guide etc.
Produce technical documentation for new and existing applications
Verify database and data integrity
Participate in weekly meetings with the IT network team to discuss progress and issues to be resolved, and report progress on a weekly basis to the Chief Manager Business Solutions
Participate on IT project steering committees and be involved in the design phase of any new IT software development projects.
Creation of the system design and functional specifications for all new development projects
Serve as a liaison and facilitator between all business units and assist in addressing and resolving IT software issues.
To do any other job as may be assigned from time to time.

KEY PERFORMANCE INDICATORS

Individual Performance Agreement with all staff within the division
Minimum Projects Expense (time and cost) for integrating applications into existing applications architecture
Delivery Effectiveness
Strategic enablement
Optimal coupling of applications (not tighter than needed, not looser than necessary)
Customers satisfaction
Timely preparations and submission of all appropriate reports
A higher performing division

EXPERIENCE AND KNOWLEDGE REQUIRED

Education: Bachelor degree/Advanced diploma in Computer Science, Information Technology, BSC Electronics and Telecommunication Science or Engineering from any recognized University or equivalent.

Experience:

Should have a minimum of one year of technology experience with at least one year hands-on technical roles in systems design and developments
Plausible knowledge of data processing, hardware platforms and enterprise software applications
Good background in Data Base design in Microsoft SQL and MSQL, ORACLE, and Sybase

Proven knowledge and experience in JAVA EE, JAVA SE, PHP, Microsoft .NET and HTML
Strong project management skills with effective results focus within an information systems environment
Strong analytical and problem solving skills
Experience in the development and implementation of standards, procedures and guidelines to support operational processes.

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